Privacy Policy

By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

We collect information to provide better services to all our customers. The types of personal information we collect include:

• Personal Identifiers: Name, email address, shipping address, phone number when you create an account or place an order
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Commercial Information: Products purchased, browsing history on our site, customer service interactions
• Technical Information: IP address, browser type, device information, pages visited, and referring URLs
• Communications: Records of correspondence when you contact our customer service team

We use the information we collect for the following purposes:

• Process your orders and deliver products to your designated address
• Communicate with you about orders, products, services, and promotional offers
• Provide customer support and respond to your inquiries
• Improve our website, product selection, and customer experience
• Prevent fraudulent transactions and enhance security measures
• Comply with legal obligations and enforce our terms and conditions
• Send marketing communications (where you have consented to receive them)

We value your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

• Payment Processors: We share necessary information with our trusted payment partners (Visa, MasterCard, JCB, PayPal) to complete transactions
• Shipping Providers: We share delivery information with logistics companies to fulfill your orders
• Service Providers: We engage third parties to perform functions on our behalf (website hosting, data analysis, marketing assistance)
• Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

All third parties with whom we share data are required to maintain appropriate security measures and use personal information only for the purposes we specify.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• SSL encryption technology for all data transmissions
• Secure storage systems with limited access
• Regular security assessments and monitoring
• Employee training on data protection protocols

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

As a global company serving customers worldwide (excluding Asia and some remote areas), we may transfer and process your information in the United States and other countries. We ensure appropriate safeguards are in place for international data transfers.

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request information about the personal data we hold about you
• Correction: You can update or correct inaccurate information in your account
• Deletion: You can request deletion of your personal information, subject to certain exceptions
• Opt-Out: You can opt out of marketing communications at any time using the unsubscribe link in our emails
• Data Portability: You can request a copy of your data in a structured, machine-readable format
• Restriction: You can request that we limit how we use your personal data

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us:

• Remember items in your shopping cart
• Understand how you interact with our website
• Provide relevant product recommendations
• Improve our website functionality

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We may also use third-party analytics services (such as Google Analytics) to help us understand how our customers use the site. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly.